Fraud Protection Center ATM Safety Tips
ATM Safety Tips
ATMs are a convenient and easy way to get cash. Please keep the following tips in mind when using any ATM.
- Keep your card in a safe place to avoid damage or theft.
- Memorize your Personal Identification Number (PIN). Never write the PIN down on anything in your wallet or on the card.
- When selecting a PIN, avoid numbers and letters that relate to your personal information. For example, don't use your initials, birthday, telephone or Social Security number. If you have such a number, contact your bank and get a new PIN issued.
- Immediately report a lost or stolen card to your financial institution.
- Observe your surroundings before using an ATM. If you observe or sense suspicious persons or circumstances, do not use the machine at that time.
- Visually inspect the ATM for possible skimming devices. Potential indicators can include sticky residue or evidence of an adhesive used by criminals to affix the device, scratches, damaged or crooked pieces, loose or extra attachments on the card slot, or noticeable resistance when pressing the keypad.
- Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
- Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt.
- If you see anyone or anything suspicious, cancel your transaction and leave immediately. If anyone follows you after making a transaction, go to a crowded, well-lit area and call the police.
- When using a drive-up ATM, make sure all passenger car doors are locked and windows are up.
- Do not leave your car unlocked or engine running when you get out to use an ATM.
- To help guard against fraud, keep your ATM receipts until you check them against your monthly statement.